iPhone HEIC, JPEG, PNG and WebP all upload directly — no conversion needed. Just drag the file into the uploader.
Camera raw uploads directly too: CR2, CR3, CRW, NEF, NRW, ARW, SRF, SR2, DNG, ORF, RAF, RW2, PEF, SRW, X3F, 3FR, ERF, KDC, MOS, MRW and IIQ. What happens to it is narrower than "raw support", and worth knowing. We do not develop the raw. We take the full-size JPEG the camera already wrote inside the file — the same image the camera's own back screen shows, and the one your operating system uses for the thumbnail. So you get the camera's rendering of the scene, not highlight recovery from sensor data and not more dynamic range than the camera's own JPEG holds.
If the frame needs real highlight recovery, or you want your own white balance rather than the camera's, develop the raw in Lightroom or Capture One and upload a full-quality JPEG export instead. That route is still better for a difficult frame.
Some older bodies embed only a small thumbnail rather than a full-size preview. Those are refused at upload, with a message telling you to export a JPEG — and no credit is spent, because the check runs before the charge.
Files must be under 25MB either way. A raw off a high-megapixel body often is not, which is the other reason an export can be the faster path.
For the best output, shoot at your phone's native resolution and avoid HDR mode if possible — HDR merges can confuse the straightening model.
Tips for phone photos
- Hold the phone level — use the built-in grid overlay
- Turn off portrait mode and HDR
- Shoot in landscape for interior rooms
- Tap to focus on the far wall, not a nearby object